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Shipping Integration · Type A

Australia Post Shipping Integration

Get live Australia Post shipping rates, print labels, and track parcels directly from Hykmah. Automate fulfilment for StockWise orders without leaving the platform.

  • Live Rates
  • Label Printing
  • Real-time Tracking
  • Included — No Extra Cost
Talk to Us View Setup Guide
Shopify Integration

New to Hykmah? Operations platform for Australian SMEs — StockWise (inventory), Operon (field service), Orderlink (B2B ordering). Australia Post is Australia's primary domestic carrier, used by over 95% of Australian e-commerce businesses. This integration connects StockWise fulfilment workflows directly to Australia Post's despatch and tracking infrastructure. Plans from $50/month AUD.

Learn more about Hykmah
Connect Australia Post

How to Connect Australia Post to Hykmah

1

In Hykmah: Settings → Integrations → Shipping → Connect Australia Post

2

Enter your Australia Post API Key (from MyPost Business or eParcel dashboard)

3

Select service types: Parcel Post, Express Post, StarTrack, International

4

Map warehouses to despatch postcodes for accurate rate calculation

5

Configure label templates and print a test label to verify — go live

Setup Time: 5 minutes Cost: Included in Hykmah Professional ($50/month AUD). Australia Post postage charges apply per shipment.
Requirements: MyPost Business or eParcel account Sync Type: Real-time despatch, 15-minute tracking polling
USE CASES

How Australian Businesses Use This Integration

Real scenarios where Hykmah and Australia Post work together.

Automated E-Commerce Fulfilment Online orders despatched without manual data entry

Challenge: Online orders requiring manual rate lookups, label creation, and tracking updates — time-consuming for staff on every parcel despatch.

Solution: StockWise automatically fetches live Australia Post rates at checkout, generates labels on order confirmation, and pushes tracking numbers to customers — without staff involvement per order.

Result: Fulfilment time per order reduced significantly. Zero manual data entry between Hykmah and Australia Post.

Parts Delivery for Operon Jobs Field technicians receiving parts at job sites

Challenge: Field technicians needing parts shipped to job sites, but coordinating shipping from the office adding delays and miscommunication between operations and warehouse teams.

Solution: Operon job cards trigger automatic parts orders in StockWise, which then create Australia Post shipments to the job site address. Real-time tracking visible directly in the Operon job card.

Result: Parts arrive on time. Technicians have tracking visibility. Office team spends no time on manual shipping coordination per job.

Multi-Warehouse Origin Optimisation Selecting the lowest-cost despatch location automatically

Challenge: Business with multiple warehouses manually deciding which location should despatch each order — inconsistent decisions increasing postage costs and delivery times.

Solution: Hykmah evaluates stock availability and postage cost from each warehouse postcode, then automatically selects the lowest-cost or fastest despatch location for each order.

Result: Postage costs reduced through intelligent origin selection. Customers receive faster delivery from the nearest stocked location.
Why Australia Post

Official Australia Post Integration — Full Service Coverage

A native, direct connection to Australia Post's despatch API — not a third-party workaround. All major service types supported from one Hykmah integration.

All Major Service Types in One Integration

Parcel Post, Express Post, StarTrack, International Economy, International Express, eParcel, and Pack & Track — all available from one Hykmah integration. No separate connectors per service type.

Cubic Weight Calculated Automatically

Hykmah reads product dimensions from StockWise and calculates cubic weight using Australia Post's 250 kg/m³ divisor. The greater of dead weight and cubic weight submitted to the rates API automatically — no manual cubic weight calculation per shipment.

eParcel Negotiated Rates Supported

eParcel accounts with negotiated rates fully supported. Daily manifests lodged automatically — no manual end-of-day manifest process. Businesses despatching 20+ parcels per day should use eParcel credentials for best pricing.

Address Validation at Checkout

Australian addresses validated against Australia Post's database at the point of entry. Invalid postcodes and undeliverable addresses flagged before order confirmation — reducing failed deliveries and re-despatch costs.

Australia Post integration is included in all Hykmah plans — no per-shipment integration fee. Australia Post postage charges apply per shipment at your account rate.

See detailed pricing below
WHAT SYNCS

What Syncs Between Hykmah and Australia Post

Complete shipping data flow between Hykmah operations and Australia Post.

Shipment Creation

Hykmah → AusPost Orders in StockWise automatically create shipments in Australia Post. No duplicate data entry.

Bi-directional

Label Printing

Hykmah → AusPost PDF and ZPL labels generated instantly — print directly from Hykmah to any label printer.

Real-time

Real-time Tracking

AusPost → Hykmah Tracking events polled every 15 minutes. Critical events trigger immediate notifications.

Bi-directional

Live Rates

AusPost → Hykmah Accurate postage rates at checkout including negotiated eParcel pricing.

Bi-directional

Delivery Estimates

AusPost → Hykmah Business-day estimates displayed at checkout per service type and destination postcode.

Bi-directional

Manifest Generation

Hykmah → AusPost Daily manifests generated and lodged automatically — no manual end-of-day process required.

Bi-directional

Returns Labels

Hykmah → AusPost Pre-paid returns labels generated on demand. Include in parcels or send via email link.

Bi-directional

Address Validation

AusPost → Hykmah Australian addresses validated against Australia Post's database at the point of entry.

Bi-directional
HOW IT WORKS

How the Integration Works

Order Confirmed in Hykmah

A StockWise order is confirmed. Hykmah calls the Australia Post rates API using weight, dimensions, origin postcode, and destination postcode.

Shipment Created & Label Printed

On fulfilment, Hykmah creates the shipment in Australia Post and retrieves a pre-paid label PDF. Staff print and apply — no login to MyPost Business required.

Tracking Updates Automatically

Hykmah polls the Australia Post tracking API every 15 minutes. Status updates appear in the order timeline and trigger customer notification emails.

Technical Architecture

  • Authentication: — API Key (MyPost Business) or OAuth (eParcel)

  • Label format: — PDF (A4 or 4x6) and ZPL for thermal printers

  • Tracking: — REST polling every 15 minutes + webhook events

  • Postage: — REST API with cubic weight (250 kg/m³ divisor)

  • Sync frequency: — Real-time despatch; 15-minute tracking polling

Sync Frequency

  • Real-time: Shipment creation and label generation on order fulfilment
  • Every 15 min: Tracking status polling + immediate webhook on delivery and exceptions
  • Manual: On-demand tracking refresh and manifest generation available

Security & Compliance

  • Encryption in transit: TLS 1.3
  • Encryption at rest: AES-256
  • Official Australia Post API — no third-party intermediaries
  • SOC 2 Type II compliant
  • Privacy Act 1988 (AU) compliant

System Requirements

  • MyPost Business account or eParcel account
  • Hykmah Professional plan or higher
  • Admin access to both systems
  • Product weights and dimensions entered in StockWise for accurate rate calculation
Setup Guide

Connect Australia Post to Hykmah in 4 Steps

1.

Get Your API Credentials

Log in to MyPost Business (or eParcel portal). Navigate to Developer Centre → API Keys and generate a key with Shipping and Tracking scopes. Copy your API key and account number.

2.

Connect in Hykmah

Go to Settings → Integrations → Shipping → Australia Post. Paste your API key and account number. Hykmah verifies the connection and displays your account type.

3.

Configure Services & Warehouses

  • Select service types (Parcel Post, Express Post, StarTrack, International)
  • Map each warehouse to its despatch postcode
  • Set dimensional weight rules and postcode exclusions
  • Enable or disable services per warehouse
  • Set weight thresholds per service
  • Configure remote area surcharge handling
4.

Test Labels and Go Live

Generate a sample label in test mode. Verify dimensions, barcode, and return address. Set label template to match your printer (A4 or 4x6 thermal). Enable and process your first live shipment.

PRICING

Australia Post Integration Included in Hykmah Plans

No per-integration fees. Australia Post postage charges apply separately per shipment at your account rate.

Integration Cost: $0/month — included on all tiers.

With Integration

  • Live Australia Post rates fetched automatically at checkout
  • Labels generated in Hykmah and printed instantly on fulfilment
  • Tracking syncs to Hykmah automatically on label generation
  • Manifests generated and lodged automatically — no end-of-day process
  • Addresses validated against Australia Post database at point of entry

Without Integration

  • Rates looked up manually per order in MyPost Business
  • Labels created manually in MyPost Business portal per shipment
  • Tracking numbers manually entered in Hykmah after despatch
  • Daily manifests lodged manually at end of day
  • Address errors discovered after despatch — costly re-delivery

MyPost Business or eParcel account required. Australia Post postage charges are set by Australia Post.

View Australia Post business rates
FAQs

Frequently Asked Questions

Does the integration include StarTrack?

Yes. StarTrack is available as a service type within this integration. For dedicated StarTrack freight workflows, see the StarTrack integration page.

Is international shipping supported?

Yes. International Economy, International Standard, International Express, and Pack & Track are all supported. Configure destination country exclusions as needed.

How does cubic weight calculation work?

Hykmah reads product dimensions from StockWise and calculates cubic weight using Australia Post's 250 kg/m³ divisor. The greater of dead weight and cubic weight is submitted to the rates API automatically.

Does this work with eParcel accounts?

Yes. eParcel accounts with negotiated rates are fully supported. Daily manifests are lodged automatically. Use eParcel API credentials (not MyPost Business keys) to access negotiated pricing.

Can customers use Parcel Collect at Post Offices?

Yes. Parcel Collect is supported as a delivery option in the StockWise checkout. Customers receive a collection barcode, and Hykmah tracks status through to confirmed collection.

Is there a cost for the Australia Post integration?

No. The Australia Post integration is included in Hykmah Professional ($50/month AUD), Premium and Enterprise at no additional cost. Australia Post postage charges apply per shipment at your account rate.

Troubleshooting

Common Issues & Solutions

Rate calculation errors at checkout

Products missing weight or dimensions in StockWise, or warehouse postcode not mapped correctly.

Fix: Verify all products have weight and dimensions set in StockWise. Check the warehouse postcode is correctly mapped in Settings → Warehouses.

Label generation fails

Invalid delivery address postcode, insufficient account balance, or API key has read-only permissions.

Fix: Ensure the delivery address has a valid Australian postcode. Check your account has sufficient balance. Verify the API key has write permissions, not read-only.

Tracking not updating

Tracking typically activates 2–4 hours after lodgement — allow time before checking.

Fix: Confirm the tracking number was saved correctly at despatch. Australia Post tracking typically activates 2–4 hours after lodgement. Check integration status is active at Settings → Integrations → Australia Post.

Negotiated eParcel rates not appearing

MyPost Business API key used instead of eParcel API credentials.

Fix: Negotiated rates require an eParcel API credential, not a MyPost Business key. Generate a key from the eParcel portal and re-enter it in Hykmah under Settings → Integrations → Australia Post.

Also Available

More Shipping & Fulfilment Integrations


StarTrack

Premium courier and road freight for express and heavy shipments across Australia.

View StarTrack

eParcel

Australia Post's volume merchant API for businesses despatching 20+ parcels per day.

View eParcel

Shopify

Sync StockWise inventory with your Shopify store for unified stock management.

View Shopify

Aramex

Domestic and international courier for cost-competitive SME shipping.

View Aramex

Ready to Automate Australia Post Fulfilment?

Join Australian businesses using Hykmah to automate their Australia Post despatch. Labels, rates, tracking, and manifests — all from one platform. Setup takes 5 minutes.

Book My Demo Get Started Free

eParcel negotiated rates supported

Australian support — Mon–Fri 9am–5pm AEST

$50/month AUD — Australia Post integration included, postage charges apply per shipment

5-minute setup — API key connection

No lock-in contracts — Cancel anytime

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